Billing | UScellular

The latest evolution of our bill is easy to read and understand. Get all the details on your paper or digital bill below.

Log in to My Account to view your digital bill. Or view a paper bill version.

FINDING YOUR BILL

Get to your bill with one click.

• Log into My Account
• Click the "View Bill" button near the top of the page.

MAKING A PAYMENT

Pay your bill fast with our easy payment options.

1. Pay with My Account
- • Log into My Account
- • Click the "Make A Payment" button near the top of the page.
2. Pay without login in: Quick Pay
3. View all Payment Options

getting the auto pay discount

To take advantage of discounts and worry-free payments.

1. Paperless Billing
- • Log in to My Account
- • Under the Main Menu, select "Billing & Payments", then select "Paperless Billing".
- • Toggle Paperless Billing to “ON” and set up an email notification.
2. Auto Pay
- • Log into My Account
- • Scroll down to see the cards in the middle of the page and click “Set Up Auto Pay”.
- • Toggle Auto Pay “ON” and follow the steps to set up a recurring payment.

BILL HIGHLIGHTS

BILL 1

Does your bill look different? If so, click the “Bill 2” tab above.

1. Total Amount Due:

This section highlights the amount you owe for the current bill. This includes current charges and past due charges, if applicable.

2. Previous Balance:

This reflects the previous bill period balance.

3. Beginning Balance:

This reflects any remaining charges or credit balance carried forward from the previous billing period after payments were applied.

4. New Charges:

These are recurring and one-time charges, fees and credits for your most recent bill. Included are plan charges, installment payments, protection plans, taxes, etc., plus any prorated charges. Device promotional credits are included in the “Device & Accessory Charges” section.

5. What Changed Since Your Last Bill

This section lists any activities during your current bill period that caused the total bill amount to change from the previous bill period. You’ll see a “What Changed” listing at both the Account Summary and Line Level sections of your bill.

LEARN MORE ABOUT

Your bill could be higher or lower if you add or change services in the middle of a billing cycle. In this event, a prorated, or partial, charge can appear on your bill. Prorated charges will be easily recognizable with the label "prorated" before the charge or credit, and each prorated section will be outlined in blue.

You’ll see a summary of changes highlighted in the “What changed since your last bill” section when the total bill amount is different compared to the total bill amount in the previous bill period. The “What changed” summaries will be shown at both the Account Summary and Line Level sections of your bill.
Some of key charge categories on your bill are described below:

Beginning Balance:

The amount still owed on from last billing period. Payments Received shows any payments made between your previous and current billing period.

Total Due By:

The total balance for the account (what you owe). This includes current charges and past due charges, if applicable.

Plan Charges:

The cost of your wireless plans.

Device & Accessory Charges:

The cost, after applying promotional credits, of your wireless devices, such as phones, tablets, watches and routers.

Installment Charges:

The monthly cost, before applying promotional credits, for your device or accessories on an installment contract.

Promotional Credits:

Money off on your device purchase from a special offer.

Plan Add-on Charges:

Optional features, services, or products selected as enhancements to your plan.

Carrier Fees–Regulatory Cost Recovery Fee:

The cost of regulatory compliance and ensures we continue to meet changing industry regulations.

Carrier Fees–Administrative Fee:

The cost to recover expenses UScellular must pay to others in order to provide you with service. Expenses may include taxes and rent for cell site locations, utility expenses and costs paid to other telecommunication companies.

Government Fees & Taxes:

Charges levied by federal and state authorities.
Promotional credits are most typically related to a special offer on a new installment device purchase. Device installment promotional credits, if applicable, are listed in the "Device & Accessory Charges" section of your bill.

Credits can take up to two billing cycles after a new device activation to show up on your account.

Note: Making any changes to your account (e.g., plan change, early installment plan payoff, suspending a line, etc.) may impact your promotional credit eligibility.
Call Detail can be seen on on your paper bill or PDF bill image in My Account. To find your bill:

Log into My Account

Click the "View Bill" button near the top of the page.

Click the "Download Bill" button near the bottom of the page.

If you don't see a Call Detail section on your bill, please contact us and we can add the section for you.
Late payment charges occur if a previous month's bill was not paid in full. In this event, a late-payment charge is added to the total amount due on your next bill. If a late fee is accrued, Auto Pay discount will not be available for that bill cycle. To qualify for the Auto Pay discount for the current billing cycle, the account balance must be paid in full by the original due date.
We list your retail purchases on your bill to help you keep track of everything related to your account. Purchases made and paid for at a retail store are shown in the "Beginning Balance" section of your bill. The "Purchases (in-store, web, telesales)" category reflects the total purchases during the billing period, and payments made at retail are shown in the "Total Payments Received" section.
UScellular^® charges its customers a Regulatory Cost Recovery Fee to defray the costs of regulatory compliance and this fee may change from time to time. The fee includes, but is not limited to, number pooling, local number portability, wireless local number portability, E-911, CPNI, Federal Telecommunications Relay Services, Federal Regulatory Fees, tower mandate costs and reductions in available Universal Service Funding which had been used to offset some of the costs of operating networks in the UScellular Eligible Telecommunication territories. UScellular is not required by law to charge this fee. The fee is applied based on the active Service Plan on the bill date. The Regulatory Cost Recovery Fee may also include costs incurred in prior years that have not been fully recovered.
UScellular charges an Administrative Fee as part of some of the expenses the company must pay to others in order to provide service to you. The fee is applied based on the active Service Plan on the bill date. UScellular is not required by law to charge this fee. These expenses include:

Taxes assessed on facilities used to provide wireless service.

Property taxes imposed on cell site locations.

Rent or similar expenses associated with cell site locations and other physical facilities housing equipment used within our network.

Utility expenses incurred to operate the network.

Costs paid to other telecommunication companies for the transport and termination of calls and data sessions.
Current unlimited plans charge a monthly service fee for unlimited minutes, messages, and data. If not on our unlimited plan, your plan will factor in allocated plan minutes, messages, and/or data in addition to your monthly service fee.
In addition to your monthly service charge, you may be charged:

Using international roaming or other optional features, or making international calls.

A late-payment charge is applied to your bill when the previous month's bill has not been paid in full, leaving a previous amount due carried forward. The late-payment charge is included in the total amount due on the current bill.

Normal taxes will apply for your wireless service based on the address on the account, just as they would for your existing other utilities such as electricity.

A federal Universal Service Fund fee is included with each UScellular line. Started in 1988, all carriers, including UScellular, were required to contribute to this fund, which was created to ensure quality, affordable service for all consumers, especially those in rural areas, as well as schools, libraries, and hospitals.

A state Universal Service Fund surcharge is included in some states. This surcharge helps subsidize specialized telecommunications programs and provides discounts to low-income families.

While we’ll never charge you for 911 calls, your state may require us to charge a state-variant fee to help fund access to emergency services in your area.
Google Carrier Billing allows customers of Google Play to pay for premium downloads without manually inputting credit, debit, or gift card information. Instead, new charges are billed directly to your UScellular account. This ensures your sensitive payment information is not directly shared, making transactions safer and more convenient.

You may add, remove, or edit your Google Carrier Billing in Google Play using the instructions provided by Google.

There are a few consistent charges on your account that we can break down:

Total Amount Due:

This section highlights the total balance for the account, or what you owe. This includes current charges and past due charges, if applicable.

Current Charges:

This is the total of your recurring and one-time charges for your most recent billing cycle. Monthly service charges can include the price for your service plan, installment plan and Device Protection+ plan. Changes made during your last billing cycle may result in prorated charges and/or fees.

Previous Balance:

This refers to the Total Amount Due still owed on your last bill. Payments Received shows any payments made between your previous and current billing cycle.

Credits and Adjustments:

This includes any credits or billing adjustments made between your last and current bills. These could be related to a promotion starting or ending, or a trade-in value being applied.

Credits like the AutoPay/Paperless Billing discount will also appear in this section.
Promotional credits are included in the Credits and Adjustments section of your bill. These can take up to 60 days (or two billing cycles) after activation to show up on your account.

Note: Making any changes to your account may impact your promotional credit eligibility.
UScellular^® charges its customers a Regulatory Cost Recovery Fee to defray the costs of regulatory compliance and this fee may change from time to time. The fee includes, but is not limited to, number pooling, local number portability, wireless local number portability, E-911, CPNI, Federal Telecommunications Relay Services, Federal Regulatory Fees, tower mandate costs and reductions in available Universal Service Funding which had been used to offset some of the costs of operating networks in the UScellular Eligible Telecommunication territories. UScellular is not required by law to charge this fee. The fee is applied based on the active Service Plan on the bill date. The Regulatory Cost Recovery Fee may also include costs incurred in prior years that have not been fully recovered.
UScellular also charges an Administrative Fee that is intended to recover some of the expenses it must pay to others in order to provide service to you. The fee is applied based on the active Service Plan on the bill date. UScellular is not required by law to charge this fee. These expenses include:

Taxes assessed on facilities used to provide wireless service.

Property taxes imposed on cell site locations.

Rent or similar expenses associated with cell site locations and other physical facilities housing equipment used within our network.

Utility expenses incurred to operate the network.

Costs paid to other telecommunication companies for the transport and termination of calls and data sessions.
Current unlimited plans charge a monthly service fee for unlimited minutes, messages, and data. If not on our unlimited plan, your plan will factor in allocated plan minutes, messages, and/or data in addition to your monthly service fee. Additional charges you may incur:

Using international roaming or other optional features, or making international calls.

A late-payment charge is applied to your bill when the previous month's bill has not been paid in full, leaving a previous amount due carried forward. The late-payment charge is included in the total amount due on the current bill.

A one-time device activation charge.

Normal taxes will apply for your wireless service based on the address on the account, just as they would for your existing other utilities such as electricity.

A federal Universal Service Fund fee is included with each UScellular line. Started in 1988, all carriers, including UScellular, were required to contribute to this fund, which was created to ensure quality, affordable service for all consumers, especially those in rural areas, as well as schools, libraries, and hospitals.

A state Universal Service Fund surcharge is included in some states. This surcharge helps subsidize specialized telecommunications programs and provides discounts to low-income families.

While we’ll never charge you for 911 calls, your state may require us to charge a state-variant fee to help fund access to emergency services in your area.

We make paying your bill easy. You can:

Log in to My Account and select Make A Payment

Quick Pay with no login or PIN required

See our Payment Methods page to see all options.
We’re with you through all of life’s big moments. To ensure uninterrupted service, please call one of our representatives at 611. We’ll check to make sure service is available in your new area. If so, we'll happily update your account for you. If UScellular service isn’t offered in your new location, we'll explain your options. You can also view our Coverage Maps to review coverage in the area where you're moving.

We make paying your bill easy. You can:

Log in to My Account

Quick Pay with no login or PIN required

See our Payment Methods page to see all options.
We’re with you through all of life’s big moments. To ensure uninterrupted service, please call one of our representatives at 611. We’ll check to make sure service is available in your new area. If so, we'll happily update your account for you. If UScellular service isn’t offered in your new location, we'll explain your options. You can also view our Coverage Maps to see if service is offered where you’re moving.