UScellular Is Now Part of T-Mobile

UScellular and T-Mobile are working together to bring you a stronger network, more options, and new benefits all while continuing the service you rely on today.

Network

We've integrated the UScellular and T-Mobile networks - a major step that brings broad coverage, consistent and reliable calling, and faster data speeds with access to T-Mobile's nationwide 5G network.

Choice

UScellular locations continue to offer a variety of great products, now with the addition of T-Mobile products, including more device options and Home Internet solutions.

Benefits

Customers can already enjoy added value from T-Mobile, including nationwide access to T-Mobile's 5G network, along with benefits like dining rewards, T-Mobile Travel, and more ways to save*.

*Qualifying plan required

Later this year, UScellular accounts will move to T-Mobile's system. For most customers, this will be simple and stress-free. If any action is needed, we'll reach out with clear instructions.

- UScellular and T-Mobile are working together to bring you more value and a stronger wireless experience while continuing to support the service you rely on today. Many enhancements are already available including:
  
  Stronger network: We have integrated the UScellular and T-Mobile networks, a huge step that brings you broad coverage, consistent and reliable calling, and faster data speeds with access to T-Mobile’s nationwide 5G network. Whether you’re on the road or at home, you will feel the difference in your phone’s connection.
  
  More choice in your local store: UScellular locations continue to offer a variety of great products, now with the addition of T-Mobile offerings, like expanded Home Internet solutions and more device options.
  
  New perks are already available: Many customers now enjoy added value from T-Mobile, including dining rewards, T-Mobile Travel, and more ways to save.
- UScellular and T-Mobile have integrated our networks, bringing you broad coverage, reliable calling, and faster data speeds. Many customers are already experiencing these benefits today.
- Network enhancements will continue over time as this work progresses, including expanded coverage and access to T-Mobile’s nationwide 5G network.
- Many customers will not need to make any changes to their device or SIM card. If an upgrade or SIM card change is needed, we’ll reach out with clear instructions so you know exactly what to do.
- Yes. UScellular and T-Mobile have integrated our networks, giving many customers expanded coverage, more reliable performance, and access to T-Mobile’s nationwide 5G network.
- No. Accounts will move in phases over time to help ensure a smooth experience.
- Your billing and service will continue as normal . When your account is ready to move, all lines on that account will move together, and we’ll notify you once the move is complete.
- UScellular Prepaid customers will receive separate communications later this year with additional details and next steps.
- You’ll receive a message when your UScellular account has moved to T-Mobile’s system. That message will explain what to expect and outline any next steps at that time.

- As T-Mobile and UScellular come together, we do not expect changes that would increase your monthly cost or reduce your plan benefits. This will bring the power of T-Mobile to your experience providing more value, including:
- Access to exclusive benefits like T-Mobile Tuesdays and Magenta Status perks.
- Everything you need to easily manage your account with T-Mobile's T-Life app.
- Simpler and faster service and sales transactions.
- When your UScellular account moves to T-Mobile's system, some billing details, such as the bill format or autopay draft date may change. We will notify you after your account has moved to the T-Mobile system with clear instructions on what to expect.
- If you have AutoPay set up today, those settings will carry over when your account moves to T-Mobile's system. If any updates are needed, we'll notify you and provide clear instructions.
- No changes are expected for how you receive or pay your bill. As part of this move, we do not expect changes that would increase your monthly cost or reduce your plan benefits.
- When your account moves to T-Mobile's system, you'll continue to receive the value of your offers and promotions.
- No. You will not be charged any fees as a result of your account moving to T-Mobile systems.
- Yes, UScellular customers can now activate T-Mobile Internet services starting at $35 per month with Autopay when you have an active UScellular voice line.
- To learn more, please log in to My Account and click the internet banner on your dashboard for more details.
- If you have more questions please visit the UScellular Home Internet Support page.
- For now, your plan, account, and UScellular Prepaid My Account app remain the same. Later this year, we'll reach out with details about your account options and moving to T-Mobile's system.
- If you're interested in switching to T-Mobile plans and services now, we can help find the right fit for you while keeping your UScellular phone number.
- For additional information please visit the UScellular Prepaid Account Management page.
- As your account moves to T-Mobile's system, your personal data will be handled in accordance with T-Mobile's Privacy Notice.

- Yes. You can still add lines, change your plan, or upgrade devices on your existing UScellular account. As UScellular is now part of T-Mobile, new Home Internet service is offered only through T-Mobile.
- If you are interested in T-Mobile Home Internet today please log in to My Account and click the internet banner on your dashboard for more details.
- Over the coming months, your account will move to T-Mobile's system. We'll contact you with details and support information once the move is complete.
- Nothing will change right now. Your T-Mobile and UScellular accounts will continue to be managed separately.
- Once your UScellular account moves to T-Mobile's system, we'll contact you with next steps and support details. At that time, you'll have the option to combine accounts or make changes if you choose.
- No. Your phone number will not change as part of this move to T-Mobile's system.
- For now, your account information and login will remain the same. If any changes are needed after your account moves to T-Mobile's system, we'll notify you and provide clear instructions.
- For most customers, there's nothing you need to do right now. Your service will continue, and we'll guide you through any changes when your account moves.
- You're welcome to explore new devices, accessories, or T-Mobile Home Internet options available in UScellular stores at any time.
- Once your UScellular account moves to T-Mobile's system, you'll automatically gain access to additional T-Mobile services and benefits. We'll notify you when that happens and share any next steps.
- Most customers do need to take any action right now. As UScellular and T-Mobile come together, your account will move to T-Mobile's system, and we'll guide you through the process when the time comes.
- If you prefer to switch sooner, you can explore T-Mobile plans and devices in UScellular stores or online. Otherwise, most customers can continue using their current service while enjoying ongoing network improvements and new benefits as part of the move to T-Mobile.

- Yes. Most devices recently purchased or upgraded through UScellular will continue to work as the networks come together. We recommend keeping your device software up to date, as updates may support ongoing enhancements.
- If any changes are needed to ensure the best experience, we'll notify you and provide clear guidance.
- In many cases, yes. Most UScellular devices are compatible with T-Mobile's network and may also work with Metro by T-Mobile.
- If a device or SIM card update is required, we'll notify you by email, mail, or text message and provide instructions. If you don't receive a notification, no action is required.
- Once your UScellular account moves to T-Mobile's system, we'll share additional information and support to help ensure the best experience.
- If you choose to switch to T-Mobile or Metro by T-Mobile sooner, a representative can help confirm device compatibility and available options.
- No. You can continue to upgrade or activate new devices on your UScellular account just as you always have.
- As UScellular and T-Mobile come together, new Home Internet service is offered through T-Mobile. If you're interested, you can explore these options when you're ready.
- Most customers won't need a new SIM or eSIM. If one is required, we'll notify you by email, mail, or text message and provide clear instructions if any action is needed.

- Not all benefits are available right away, but some T-Mobile benefits are already available today, including dining rewards, T-Mobile Travel, and more ways to save.
- When your UScellular account moves to T-Mobile's system, you'll gain access to additional benefits, such as T-Mobile Tuesdays and Magenta Status perks. We'll notify you when your account has moved and let you know when new benefits become available.
- Some benefits become available only after your account moves to T-Mobile's system. We'll notify you once your account move is complete and the additional benefits become available.
- For the best experience, please wait until you receive a message confirming your account has moved to T-Mobile's system. That message will include instructions on when and how to download the T-Life app.
- Until your account moves to T-Mobile's system, you can continue using your UScellular app and online account as you do today. We'll notify you when it's time to switch to T-Mobile's T-Life app and provide instructions to manage your account.

- Yes, most UScellular retail locations remain open and ready to support customers. You can continue visiting your local UScellular store for account, billing, and service support.
- UScellular stores also offer T-Mobile products and services for customers.
- For account and billing support, existing UScellular customers should continue visiting a local UScellular store or contacting UScellular Customer Service.
- T-Mobile stores are not able to support UScellular billing or account inquiries at this time.
- You can continue to use the same customer service options you use today, including calling 888-944-9400 to reach a UScellular representative or dial 611 from your UScellular device.
- When your UScellular account moves to T-Mobile's system, we'll notify you if anything changes and provide clear instructions on how to contact support.

- UScellular is no longer participating in the Lifeline program (Government Lifeline Assistance Program). As a result, your Lifeline discount will end on March 31, 2026.
- After that date, your monthly bill will no longer include the Lifeline discount and will reflect the standard rate for your current plan.
- No. Your service will continue after March 31, 2026. Only the Lifeline discount will end.
- No immediate action is required right now. If you'd like to review non-Lifeline plan options or understand how this change may affect your bill, our team can help at your nearest UScellular retail location or by calling us at 888-944-9400.
- After March 31, 2026, your monthly bill will no longer include the Lifeline discount and will reflect the standard rate for your plan.
- Yes. To receive Lifeline service from a different participating provider, you'll need to apply directly with the new provider. If approved, your Lifeline discount will be applied to your new service according to program rules.
- T-Mobile's Lifeline service is offered through Assurance Wireless, a separate Lifeline provider. You can visit Assurance Wireless to explore available plans and check your eligibility.
- You can find participating Lifeline providers by visiting Lifeline - Universal Service Administrative Company.
- For customers in Oregon, please contact Public Utility Commission : UScellular Notice : State of Oregon for help finding a Lifeline provider in your area.
- In most cases, you can keep your phone number. Your new Lifeline provider can confirm eligibility and help with the transfer.
- T-Mobile's Lifeline service is offered through Assurance Wireless, a separate Lifeline provider. You can visit Assurance Wireless to explore available plans and check your eligibility.

What this means for you

Network

Choice

Benefits

What's next

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What is Changing & What to Expect

Plans, Billing and Accounts

Account Changes and Timing

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Benefits, Perks, & Apps

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